Privacy Policy

1. Introduction

OpenPro SAS ("we", "our", "OpenPro") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our mobile application OpenPro ("the App"). By using the App, you consent to the processing of your personal data in accordance with this policy. If you do not agree to this policy, please do not use the App. This policy complies with the General Data Protection Regulation (GDPR), French law, and the requirements of Apple and Google Play stores.

2. Data Controller

3. Information We Collect

• Information you provide directly: Identification (name, email, phone number); Professional information (resume, experience, skills, education); Account details (username, password); Payment information (processed by our payment providers); Communications with our support team.
• Information collected automatically: App usage data (pages visited, features used); Technical data (IP address, device type, operating system, app version); Location data (if you grant permission); Cookies and similar technologies; Performance and diagnostic data.
• Information from third parties: Social networks (if you sign in via these services); Recruitment partners; Public sources (to enrich professional profiles).

4. Purpose of Processing

We use your personal data for the following purposes:

• Providing our services: Creating and managing your user account; Delivering our recruitment and matchmaking services; Processing applications and job listings; Using AI algorithms for matching; Enabling communication between recruiters and candidates.
• Improving our services: Analyzing App usage to enhance features; Developing new services and features; Personalizing your experience; Conducting testing and optimizations.
• Communication and support: Responding to inquiries and requests; Sending important App notifications; Providing quality customer support; Sending marketing communications (with your consent).
• Security and compliance: Preventing fraud and ensuring App security; Complying with legal and regulatory obligations; Resolving disputes and enforcing our terms of use.

5. Legal Basis for Processing

We process your personal data based on the following legal grounds: Contract execution; Consent (for marketing and some cookies); Legal obligation (for tax and accounting compliance); Legitimate interest (to improve services, ensure security, prevent fraud); Protection of vital interests (in emergencies to protect user safety).

6. Data Sharing

• Sharing with other users: Recruiters may view candidate profiles that apply to their listings; Candidates may view company details for job postings.
• Service providers: Payment providers (Apple, Google, Stripe); Hosting and infrastructure providers; Analytics and marketing providers (with your consent); Customer support providers.
• Public authorities: We may share your data if required by law or authority; We may share data to protect our rights or others' safety.
• International transfers: Your data may be transferred outside the EU; These transfers are protected by appropriate safeguards (standard contractual clauses, adequacy decisions).

7. Data Retention

We retain your personal data only as long as necessary for the purposes for which it was collected: Account data: 3 years after last activity; Application data: 2 years after last contact; Billing data: 10 years (legal obligation); Connection data: 12 months; Cookies: Depending on type (session, up to 13 months). Once retention periods expire, data is either deleted or anonymized for statistical purposes.

8. Data Security

We implement appropriate technical and organizational measures to protect your data: Encryption in transit and at rest; Strict access control and multi-factor authentication; Continuous system monitoring; Secure and regular backups; Regular staff training; Security audits; Incident response procedures.

9. Your Rights

Under the GDPR, you have the following rights: Access – obtain a copy of your data; Rectification – correct inaccurate or incomplete data; Erasure – request deletion of your data; Portability – receive your data in a structured format; Objection – object to processing; Restriction – restrict processing; Withdraw consent – at any time; Complaint – to the CNIL. To exercise these rights, contact us at: dpo@openpro.ai. We will respond within 30 days.

10. Cookies and Similar Technologies

• Types of cookies: Essential cookies – required for App functionality; Performance cookies – to analyze usage; Functionality cookies – to remember your preferences; Marketing cookies – to deliver personalized content.
• Cookie management: You can manage cookie preferences in the App settings; You can disable cookies in your browser settings; Some features may not work if essential cookies are disabled.

11. Children's Data

The App is not intended for children under 13. We do not knowingly collect personal data from children under 13. If you are between 13 and 17, you must have parental or guardian permission to use the App. If we discover data collected from a child without parental consent, it will be deleted immediately.

12. Third-Party Integrations

The App may integrate third-party services (social networks, analytics tools, etc.). These services have their own privacy policies. We encourage you to review them. We are not responsible for the privacy practices of these third parties.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Significant changes will be notified via the App or by email at least 30 days before taking effect. Continued use of the App after changes are published constitutes your acceptance of the new policy.

14. Contact and Complaints

For any questions about this Privacy Policy or to exercise your rights: Email: dpo@openpro.ai Address: OpenPro SAS, 331 avenue Docteur Julien Lefebvre, 06270 Villeneuve-Loubet, France. You may also file a complaint with the CNIL: https://www.cnil.fr/en/complaints Last updated: 24/06/2025